Frequently Asked Questions
What Is A Lifetime Warranty?
A lifetime warranty for us at Pinglinks means exactly that " A Lifetime Warranty "
We stand behind our products. We're meticulous with our suppliers and source only the best quality. Our Lifetime Warranty products currently only include Lightning, USB-C & Micro USB 6ft. Cables. That means that if they every go bad for any reason you can bring it back in exchange for a brand new one.
So next time you're going to buy a charger, look for the Pinglinks Premium Lifetime Warranty Cables. It will be the last charger you ever buy.
That is, of course, unless you lose it. Or drop it in the toilet. Or your dog bites it up.
Or your children use it as a skipping rope. Then you can buy another one. 😉
If you bring it back without any visible signs of negligence or tampering, we'll still give you a new one, and you don't even need to bring a receipt.
Can I Exchange At Any Location?
You can exchange the Lifetime Warranty charging cables at any of our stores. Retailers/ Merchants of our Lifetime Warranty cables may exchange at their own discretion.
Just show the attendant the cable with the Pinglinks stamp, and they will give you a new one.
Standard Warranty for accessories like cases, screens and electronics are backed by varying degrees from one week, to thirty days to one year.
Ask the sales representative for the applicable warranty when purchasing the item.
What If We Can't Fix
Pinglinks will charge a small fee diagnosis/assessment fee of $1,000 for anything we look at. After we identify what is needed, we will let you know what the total cost of repair will be and you can then decide for us to proceed, or return it as is.
Some phones are just too far gone, but we don't feel that we should add to your misery by charging you ridiculous amounts of money for something we couldn't make better.